Returns Exchanges Policy
All Sales are final, we do not provide any cash refunds.
Return or Exchange Eligibility:
You have 7 days from the date of delivery to claim for a return or exchange if:
The item(s) is faulty, damaged, or defective at the time of delivery.
The product(s) must be unused, in the original packaging with labels and protective stickers attached.
The product received does not match the size ordered.
How to Apply for a Return:
Notify us within 7 days of delivery by writing to info@wearryze.com or by calling at 0331-9232915.
Provide photographic evidence of the defective item via email within 3 days of purchase before any claims can be processed.
Return Shipping Costs:
Customers are responsible for the cost of returning the items to us, but we charge ZERO for sending you back the replacement.
In case of a defective piece received by the customer, the cost of delivery charges will be reimbursed via bank transfer.
Return Processing Time:
We aim to process all returns within 5-7 working days of receiving the returned item.
During busy sale events, it can take up to 14 working days for your return to be processed.
Size Exchange Policy:
If you are unsatisfied with the size you purchased and would like to receive a different size, contact us via email at info@wearryze.com within 7 days of the delivery date.
The product(s) must be unused, in the original packaging with labels and protective stickers attached.
Returns: Sale Discounted Products:
Exchanges during a sale or on a discounted product are ONLY applicable if there was a mistake by the packing staff and the product received does not match the product you ordered.
Non-Support Scenarios:
Exchange requests made outside the specified time frame.
The product is damaged because of use.
The product was tampered.
Contact Us:
For further queries about exchanges and returns, please contact us at 0331-9232915 or email us at info@wearryze.com.